|
COMMERCIAL NAME OF THE
DEALERSHIP |
|
|
DBA NAME
(IF OTHER) |
|
|
AUTOMOTIVE
GROUP |
|
|
DEALERSHIP
ADDRESS |
|
|
CITY, ZIP
CODE, STATE, COUNTRY |
|
|
PHONE
NUMBERS (COUNTRY / AREA CODE / NUMBER) |
|
|
FAX NUMBERS |
|
|
WEB SITE
(HTTP:// |
|
|
CUSTOMER
SERVICE E-MAIL |
|
|
HOUR OR
OPERATION |
|
|
DUN AND/OR
FEIN NUMBER |
|
|
BRANDS THAT
REPRESENTS AND SERVICE |
|
|
DEALERSHIP
IN BUSINESS SINCE |
|
|
DOING
ELECTRONIC SALES: E*TRADE/AMAZON/ETC |
|
|
PRESENT IN
SOCIAL NETWORKS |
|
|
DOING ANY
CHARITY/SOCIAL EVENTS |
|
|
CSI SCORE
FOR THE SALES DEPARTMENT (CURRENT YEAR) |
|
|
CSI SCORE
FOR THE PRE-OWNED DEPT. (CURRENT YEAR) |
|
|
CSI SCORE
FOR THE FINANCE DEPT. (CURRENT YEAR) |
|
|
CSI SCORE
FOR THE SERVICE DEPT. (CURRENT YEAR) |
|
|
IS SERVICE
DEPT. SHOP AREA A/C
YES/NO |
|
|
% OF MASTER
CERTIFIED TECHS. FROM TOTAL TECHS. |
|
|
CSI SCORE
FOR THE PARTS DEPT. (CURRENT YEAR) |
|
|
CSI SCORE
FOR THE BRAND/NATIONAL (CURRENT YEAR) |
|
|
CURRENT
BRAND'S AWARDS OR IN THE LAST 5 YEARS |
|
|
J.D. POWER
AND ASSOCIATES SCORE OR RATINGS |
|
|
CURRENT
NATIONAL AWARDS OR IN THE LAST 5 YEARS |
|
|
PARTICIPATES IN ANY ENVIRONMENTAL PROGRAMS |
|
|
ENERGY SOURCE: GRID/ WIND/
SOLAR/ BIOFUELS/OTHER |
|
|
EPA LEVEL
Emissions - Certified, EPA, Tier
1-2-3 NR, CI |
|
|
SERVICES IN THE CUSTOMER
LOUNGE |
|
TV |
|
WIFI |
|
PC
COMP. |
|
NEWSPAPERS |
|
INFO BOARDS |
|
COFFEE |
|
|
|
OTHER SERVICES IN THE
CUSTOMER LOUNGE |
|
|
COURTESY
VAN |
|
|
LOANER
PROGRAM |
|
RENTAL COMPANY |
|
OWN
LOANER FLEET |
|
|
|
FREE COURTESY
WASH WITH EVERY VISIT/SERVICE Y/N |
|
|
SCORE YOUR
FAIRNESS IN THE TRADE IN PROGRAM |
|
|
SCORE THE
EASINESS OF ROAD ACCESS TO DEALERSHIP |
|
|
SCORE YOUR
BETTER BUREAU BUSINESS SCORE |
|
|
PROGRAMS
FOR PROFESSIONAL IMPROVEMENT |
|
|
RATE YOUR
SERVICE RESERVATION SYSTEM |
|
|
SPOKEN
LANGUAGES, OTHER THAN ENGLISH |
|
|
OTHER
SPECIAL CUSTOMER SERVICES |
|
|
OTHERS
OBSERVATIONS |
|
|
OTHERS
OBSERVATIONS |
|
|
OTHERS
OBSERVATIONS |
|
|
OTHERS
OBSERVATIONS |
|
